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Privacy policy

Who is behind this site

cityofangelsplumbing.com and the City of Angels Plumbing service belong to City of Angels Plumbing, who answers for how your details are handled.

The details involved

The request form keeps what you enter: your name, phone number, email, the address where the plumbing work is needed, what kind of job it is, your preferred timing, any notes you add, and a record that you agreed to be contacted.

A call to the site's number goes through Twilio, the phone company behind it. Twilio logs the number that called, the date and how long the call lasted. Calls are not recorded.

Cloudflare delivers the pages and keeps short server logs, including IP addresses, to block abuse. There are no advertising or tracking cookies on this site.

Why we hold them

To set up the visit and the written price you asked for, to answer you, and to note which business your request was passed to. Nothing else.

Who else sees them

Your request goes to the local business that quotes: the one local plumbing business that will price and carry out the job. We do not sell it or use it for marketing. After the handover, that business's own privacy terms apply.

Web3Forms delivers the form, Twilio carries the calls and Cloudflare serves the pages. Each one touches your details solely to do that job.

How long they stay

Request records are kept while the job is still open and then deleted, within two years at the latest.

What you can ask for

California residents can ask to see what is held about them, to have it corrected or to have it deleted, under the California Consumer Privacy Act. Email info@cityofangelsplumbing.com and say what you want. You can also complain to the California Attorney General or the California Privacy Protection Agency.

If this page changes

The new version replaces this one, and the date at the top changes.

Updated